This Web Hosting Agreement is between HostLease Media Group NL and the person/persons who use our website hosting and domain service. Please read carefully to ensure you understand our terms before purchasing any of our products or services.
You agree to use all https://HostLease.com services and facilities at your own risk. https://HostLease.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall https://HostLease.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold https://HostLease.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against https://HostLease.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless https://HostLease.com against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with https://HostLease.com's server.
https://HostLease.com reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from https://HostLease.com's server. https://HostLease.com shall be the sole judge of what violates this Policy.
Offshore Hosting (Location Luxembourg cPanel as for DirectAdmin users):
At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 14 days (Two (2) weeks) we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable).
We accept Visa, Master Card, American Express, Discover Card (PayPal). For Webhosting plans we will setup your account after the invoice is paid. Clients are encouraged to pay by PayPal as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise. Please note, after we cancel your service you have to cancel automatic Renewal payment in your PayPal account. If not, the service will be renewed automatically. Please follow those steps: https://www.paypal.com/us/selfhelp/article/how-do-i-cancel-a-subscription-faq577
All accounts are billed according to the dates they were first activated on. If the payment is not completed before the expiration date, your account will get deactivated/suspended. If the invoice passes 3 times due, we reserve the right to add €10.00 late payment fee. If you will not pay for service renew in 5 days after deactivation , your account will be terminated.
Acceptable Use Policy
All services provided by https://HostLease.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any EU law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless https://HostLease.com and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all https://HostLease.com servers. This includes sites that include sexually explicit or hardcore images and/or advertising.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.
Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
Banned Scripts - Shared & Reseller Hosting
The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.
Banned Scripts - OpenVZ VPS and KVM VPS
Unlimited Disk Space
We do not set limits on the amount of disk space provided with our shared hosting and reseller hosting plan. We believe our clients should have all the resources necessary to build a great online presence and 99.95% of customers will have more than enough disk space and bandwidth to meet their needs. Please note that providing free hosting, running a image hosting portal or any other file hosting portal, Large Disk websites may cause that we contact you to upgrade to a VPS package! We will NEVER suspend your account without a notice like some other hosts do!
Malware Removal Service (main site only once), Migration/Restore Assistance, Domain Reseller Account and other extra features that https://HostLease.com offers, will be available only for yearly purchased Products. When a client pays month to month, those Features will be available after 6 months. When a yearly payment was made and the client requires one or all Extra Features, will not be able to receive a refund after he/she get's one or all Extra Features.
https://HostLease.com offers a free Unlimited DDoS Protection to all Clients. If for any reason your Project attracts daily DDoS attacks, we have the right to disable your account and to ask you for a report that what you are hosting that you attract the large number of the attacks. We will enable again your account if you provide us with informations regarding the attacks. If you ignore our mails/tickets, your account will be disabled until you answer our questions.
99.99% UPTIME GUARANTEE
(1.) COVERAGE - This 99.99% uptime guarantee applies to any Customer in good financial standing with HostLease Media Group NL B.V at the time of a service outage.
(2.) SERVICE LEVEL AGREEMENT ('SLA') & SPECIFICATIONS - HostLease endeavors to have the content of YOUR website available for http access by any party in the world 99.99% of the time. Network downtime ('unavailability') is defined as 100% packet loss from HostLease Media Group NL B.V to its backbone providers. Downtime is measured past 10 minutes after notification of network failure via HostLease Media Group NL B.V's online ticketing system. If the ticketing system itself is unreachable, the ticket must be started by calling the HostLease Media Group NL B.V NOC.
HostLease's administrators will determine the end of the downtime by a traceroute to YOUR machine from outside the HostLease network.
(3a.) SHARED HOSTING CREDITS - In the event that YOUR website is unavailable for less than 100%, HostLease will credit the following month's service fee as follows. YOUR credit shall be retroactive and measured in 24 hours a day of a calendar month, with the maximum credit not exceeding 50% of the monthly service charge for the affected month.
- 95% to 99.9% - YOUR account will be credited 10% of your monthly hosting fee
- 90% to 94.9% - YOUR account will be credited 20% of your monthly hosting fee
- 89.9% or below - YOUR account will be credited 50% of your monthly hosting fee (3b.)
Credit shall not be provided to YOU in the event that you have any outage resulting from:
- scheduled maintenance as posted from time to time at HostLease Media Group NL B.V,
- your behavior or the performance or failure of your equipment, facilities or applications,
- circumstances beyond HostLease's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services, including DNS propagation, domain name registration/transfer, failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your web site,
- YOU breaking any agreement policy in HostLease's 'Terms & Conditions and AUP' causing a machine to fail as a result.
HostLease Media Group NL B.V provides technical support for YOU that encompasses within our area of expertise only. Such expertise includes assistance, troubleshooting, and debugging of our cPanel control panel interface, servers within our immediate responsibility and any other hosting related issues.
Unlike many hosting companies We do our best to help with scripts, templates and programing languages. However, under no circumstances is HostLease Media Group NL B.V obligated to help YOU in the installations of new application modules, templates and/or programming languages, nor in providing assistance for any errors produced by any applications that have been modified by YOU previously.
Limitation of Liability
https://HostLease.com shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from https://HostLease.com servers going off-line or being unavailable for any reason whatsoever. Furthermore, https://HostLease.com shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of https://HostLease.com servers. All damages shall be limited to the immediate termination of service.
We carefully evaluate new accounts to determine high risk orders. Please do not take it personally if you are asked to verify a new account as you may have been selected randomly. Please provide the requested information at your earliest convenience to ensure that your account is set up as soon as possible.
Disclaimer of Warranties
HostLease Media Group NL B.V does not warrant or represent that the services will be uninterrupted, error free, or completely secure. To the extent permitted by applicable law HostLease Media Group NL B.V disclaims any and all warranties including the implied warranties or merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by applicable law all services are provided on an "As Is" basis.
https://HostLease.com cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by https://HostLease.com are resold. Thus, certain equipment, routing, software, and programming used by https://HostLease.com are not directly owned or written by https://HostLease.com. Moreover, https://HostLease.com holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as https://HostLease.com sees fit. FURTHERMORE, https://HostLease.com retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.
All content on this website is Copyright © HostLease Media Group NL and may not be reproduced without express written consent. All logos, trademarks and/or service marks are the property of HostLease Media Group NL.
All files stored on HostLease Media Group NL B.V's servers must be legally-owned and be accompanied with a valid license and/or copyright. This include and is not limiting to MP3, AVI, MID, MIDI, MPG, MPEG, MOV, EXE, ISO. Should we discover any unlicensed and/or illegal files within YOUR account, the files will be subjected to deletion.
Customers may not use the HostLease Media Group NL B.V network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for YOU, logging into a server or account YOU are not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization's security policy. YOU may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. HostLease Media Group NL B.V will cooperate fully with investigations for violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.
HostLease Media Group NL B.V follows the strict guidelines of our customer privacy statement. Please make sure you understand this statement fully.
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